Delivery Information

Equipment is sent via a variety of couriers to provide the best cost to our customers.

For orders that are 30kg or less – Once goods are with us we can usually send goods using Fastway couriers, next day delivery in Ireland or Northern Ireland.

Orders over 30kg – For orders that don’t include batteries, PV panels or solar rail, we may split a single order into several consignments and send next day

PV Panels – If being sent from us,will have to be flat  on a double pallet, which incurs additional cost. Where possible we source panels local to the customer to reduce costs as third party suppliers may offer free local delivery.

Batteries – All batteries are delivered on pallets, at the prevailing pallet rate.

Solar rail – Because of the length of rails, we have to send with a pallet carrier who charge a flat rate.

Tracking – We can provide tracking information for items sent using Fastway couriers.

Pallets – Once a pallet is picked up and in the delivery network we cannot guarantee a specific delivery day although we will always do our best to give a day where possible. Because of this we cannot accept liability for any loss or inconvenience arising from delays in delivery.

We advise that someone should be present at delivery to check goods if possible.

Ability to access property ( – ie. via laneways) is always at the discretion of the driver, and ultimately the carrier company. We have no control over this and drivers may contact you to arrange an alternative drop off point if they feel they cannot access the address you have given. We do not have control over this, and it is standard practice.

GB outside Northern Ireland. Please enquire for shipping rates and times. Normal pallet delivery should be available subject to a surcharge.

The shopping cart calculates the shipping cost for you, this can be checked on the shopping cart page or during checkout.


If your parcel or pallet arrives damaged, you must sign as ‘DAMAGED’ or refuse to accept it.  If accepting and signing ‘DAMAGED’ you must take a photo of the delivery docket you have just signed.

The couriers will not pay claims out if you have signed as OK.