This website is operated by Off Grid Kit Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Off Grid Kit Ltd. Off Grid Kit Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.


We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.


We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.


Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Off Grid Kit Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


You agree to indemnify, defend and hold harmless Off Grid Kit Ltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United Kingdom.


You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


Questions about the Terms of Service should be sent to us at offgridkit@gmail.com


All of our batteries carry a standard limited one-year warranty from date of delivery against defects in workmanship and/or materials unless stated otherwise.

However batteries can fail for reasons not covered by warranty. Some of these are as follows:

What Voids the Warranty:

1 – Abuse, misuse, improper installation, improper maintenance and modifications including removal of the battery lid.

2 – Incorrect application.

3 – Physical damage, including broken or melted terminals.

4 – General wear and tear.

5 – Unserviceable as a result of improper charging.

6 – Failure due to overcharging, deep cycling, sulphation and undercharging are not covered.

7 – Voltage less than 10.5v (battery fully discharged).

Abuse, misuse, improper installation

The warranty does not cover batteries that have been incorrectly used or installed. Improper maintenance includes the removal of the battery lid, this is especially relevant to AGM and GEL batteries, as this will cause them to fail. Once sealed AGM and GEL batteries should never be opened, and never require any replenishment of fluid. Further to this the warranty does not cover Failure resulting from the use of any fluids other than distilled or deionised water.

Incorrect Application

Incorrect application is one of the leading causes of premature failure. Fitting a smaller or less powerful battery, or the incorrect type of battery to your vehicle will result in a shortened lifespan and premature failure. Fitting the incorrect battery type for a specific application will also cause a shortened lifespan and premature failure. This is not a manufacturing fault.

Physical Damage

The warranty does not cover any physical damage that occurs to the battery case or terminals due to improper fitment, from being dropped, or if any connectors are hammered on to the terminals. Connectors that are not properly fastened, may cause the battery to fail rapidly.

Further to this, improper terminal connection can cause electrical arcing between the terminal and the connector, resulting in the lead portion of the terminal melting. It is also paramount that the battery terminals are never shorted (no conducting object should be placed across the terminals), as this will cause the terminals and the conducting object to get very hot, very quickly.

This intense heat can then act as a source of ignition for any flammable items near the battery, as well as any of the gases that are naturally emitted from the battery. This is not a manufacturing fault.

If in the unlikely event your battery is damaged when it arrives with you, please let us know within 24 hours of receiving your delivery. Any claims made after this time will not be accepted*

General wear and tear

When a battery is charged and discharged, material from the battery plates (active mass) is in motion, through the electromechanical reaction that produces electricity. Every time a battery goes through a charge-discharge cycle, a small amount of this active mass is lost from the plates. Due to so many factors impacting on the life of a battery, it is impossible to stipulate a minimum or maximum life expectancy.

Every battery has a finite number of cycles that it can go through before it loses its active mass, and in turn, its capacity. Vehicles with high usage, such as buses, taxis and trucks, will often put a battery through this finite number of cycles over a much shorter amount of time, causing a battery to show the above symptoms after only a couple of years. This is not a manufacturing fault.

When a battery is subject to a deep discharge, and/or a rapid rate of recharge, the above process is accelerated. A battery that is deep discharged regularly, or is often discharged below 50% (12.1v) in the case of leisure batteries, will rapidly lose its active mass, and capacity. An example of this is the use of a leisure battery for running window cleaning water pumps. The loss of active mass, and therefore capacity due to over/excessive cycling is not a manufacturing fault.

Improper Charging

If a battery is charged at an excessive voltage or current, it can overheat, and the electrolyte will start to evaporate. Overcharging will cause the active mass in the plates of the battery to rapidly breakup, and battery performance will be permanently affected, as will the cyclic life of the battery. This is normally quite obvious to spot when examining the battery. During charging, there may be a pungent smell of rotting eggs. When off charge, the battery will have low levels of acid, and there may be a black coating on the filler caps (It is not possible to check the levels or maintenance free batteries). This is not a manufacturing fault.

Sulphation occurs when a battery is allowed to stand in a discharged state for an excessive amount of time. When a battery voltage drops below a certain level, a chemical reaction known as sulphation takes place. In most cases this voltage is at or below 12.06v. Sulphation is normally irreversible, and can permanently impair performance of the battery, causing reduced performance and premature failure. Sulphation can be seen as a fine white/grey coating on the plates.

This damage can be caused if a battery is stored for long periods without charging, or installed in applications that are not frequently used, i.e. tractors, boats and motorbikes. Vehicles are prone to discharging batteries as there is always a permanent drain from vehicle clock, alarms etc. Over time, sulphation will build up on the plates, and hinder the performance of the battery. As sulphation is easily avoided by simply keeping your battery charged, this is a non-manufacturing fault.

Voltage less than 10.5v

It is worth noting that under normal operating conditions a battery cannot become discharged on its own (unless left for a long period of self-discharge). A battery is considered to be 100% discharged when showing a resting voltage of 10.5v, and is 100% charged when showing a voltage of 12.73v +.

Sulphation occurs when a battery is allowed to stand in a discharged state for an excessive amount of time. When a battery voltage drops below a certain level, a chemical reaction known as sulphation takes place. In most cases this voltage is at or below 12.06v. Sulphation is normally irreversible, and can permanently impair performance of the battery, causing reduced performance and premature failure. Sulphation can be seen as a fine white/grey coating on the plates.

The reason for this discharge is normally caused by one of the following:

• malfunctioning alternator, regulator, or starter motor

• slipping fan belt

• electrical fault

• excessive use of electrical items such as heated seats, air conditioning etc

• long standing time without recharge

• boot light/glove box malfunction

• vehicle lights being left on

A battery showing a resting voltage of less than 10.5v will have become discharged through one of the above points, this is not a manufacturing fault.

PLEASE NOTE: you will be required to provide a proof of purchase (invoice) for a claim to be initiated, if you do not have this information, we cannot proceed with a claim. All warranties are non transferable.

Important – Automotive / Leisure / Commercial Battery Exclusions

The warranty excludes batteries fitted as Original Equipment or used on the following applications:-

Taxi Cabs – Including private cars used as taxis or for private hire

6 months against faulty workmanship or materials

Electrically- powered bicycles/tricycles

6 months against faulty workmanship or materials

Live Aboard leisure battery usage

6 months against faulty workmanship or materials

Leisure when used in Commercial and Industrial applications

6 months against faulty workmanship or materials

Leisure when used for “live aboard” applications

6 months against faulty workmanship or materials

Window Cleaning

6 months against faulty workmanship or materials


Any issues must be notified to us with in 24 hours of receipt of the items, we will deal with any problems quickly and fairly.


For Victron items, you should notify us if you believe you have a warranty claim, stating the date of purchase; serial number of the product you are claiming warranty for, and providing full details of the nature of the reason for the warranty claim including pictures where necessary.

The warranty replacement must be approved by the manufacturer and then depending on the item you are responsible for returning the item to us or sometimes to the manufacturer for a warranty replacement.

Some battery manufacturers will charge return shipping costs. We cannot guarantee a warranty replacement timescale for any product.


You may cancel your order within 14 days for any reason. Items returned as anything other than faulty or damaged are subject to a 15% charge. Items must still be in an ‘as new’ condition, unopened with all original packaging. You must pay return shipping costs. Returns must be made within 14 days from the delivery date, after this period we cannot accept returns. Original shipping costs are not refundable. A returns number must be requested by emailing help@offgridkit.ie with a reason for the return. We will then provide you details of where to return the item. Special order items are handled on a case by case basis and we may not be able to accept a return of a special ordered or customised item.


Delivery terms are as detailed on our Delivery Information page, and you accept and agree to these as part of the Terms and Conditions.


Our products should be installed by a competent person with expertise in DC battery electric systems and preferably familiar with our product ranges. If you are attempting a self install without knowledge of the equipment you accept full liability and responsibility for your actions. Our technical support will assist professional and competent installers and may at our discretion give some limited guidance for self installers.


Solar panels in particular are subject to regular change and availability issues. If we are unable to supply an item that you have purchased on the website, we will offer you an alternative prior to delivery, and you will be informed of the specification and price of the alternative. You may accept the alternative or cancel the product order for a full refund.


Whilst we make every effort to ensure all information is accurate, there may be errors, omissions or old information displayed on our website and we cannot be held liable for any errors or omissions on our website, listings or communications. If the product isn’t suitable due to an error or omission then our Returns policy would allow it to be returned.